Terms & Conditions
Last updated: June 2026
Introduction
These Terms and Conditions govern your use of the website at flowpipe-plumbing.co.uk, operated by Flowpipe Plumbing LTD (Company No. 17263847), a private limited company registered in England and Wales.
By using this website, you agree to be bound by these Terms. If you do not agree, please do not use the website. These Terms should be read alongside our Privacy Policy and Cookie Policy.
Website use
This website is provided for informational purposes. It describes the plumbing, heating and air-conditioning installation services that Flowpipe Plumbing LTD supports enquiries for, and provides a means of contacting the company.
The website is not a booking system, an emergency callout service, a guaranteed service platform, or a confirmed service agreement in any form. Using this website does not create any contractual relationship between you and Flowpipe Plumbing LTD.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, any third party.
Plumbing enquiries
Submitting a plumbing enquiry through this website — whether via the plumbing enquiry form, the contact form, or by email — is not a confirmed booking, a service agreement, or a guarantee of service availability.
Enquiry responses, service recommendations, and any commercial arrangements are made directly between you and Flowpipe Plumbing LTD and are subject to separate discussion and agreement. The submission of an enquiry form:
- does not guarantee that services will be available for your property or location
- does not confirm a booking, a visit date, or a service appointment
- does not constitute an estimate, quote, or pricing agreement
- does not guarantee that the described services are suitable for your specific property, system, or requirements without direct assessment
Service suitability, scope, access requirements, timelines, and commercial terms are confirmed directly after your enquiry has been reviewed and discussed.
No guarantees
Flowpipe Plumbing LTD makes no guarantees, representations, or warranties — express or implied — regarding the following unless confirmed in writing as part of a separately agreed service arrangement:
- Emergency response or same-day availability
- Specific repair outcomes or leak resolution
- System performance or heating/cooling output following any installation
- Compliance status with any specific regulation, building code, or certification requirement
- Manufacturer approval, accreditation, or warranty terms
- Insurance coverage for specific works or outcomes
- Gas Safe registration or F-Gas certification, unless confirmed separately in writing
- Regulated certification of any kind unless confirmed in writing
The website provides informational content about plumbing, heating, and air-conditioning installation enquiries. It does not constitute professional advice, and no reliance should be placed on the website's content as a substitute for direct discussion of your specific property and requirements.
Payment and sensitive data
You must not submit payment details, bank account information, credit or debit card numbers, private access codes, alarm codes, key safe codes, or sensitive personal information through any form on this website.
Flowpipe Plumbing LTD is not responsible for any sensitive data voluntarily submitted through website forms contrary to these instructions. Payment arrangements, where applicable, are made through separate, secure channels agreed directly with Flowpipe Plumbing LTD.
Intellectual property
All content on this website — including text, design, logos, graphics, and structural elements — is the property of Flowpipe Plumbing LTD or is used with appropriate permission. You may not reproduce, distribute, or create derivative works from any content on this website without express written permission.
The Flowpipe Plumbing LTD name, logo, and brand elements are the property of the company and may not be used without permission.
Limitation of liability
To the maximum extent permitted by applicable law, Flowpipe Plumbing LTD excludes all liability for any losses or damages arising from:
- reliance on information published on this website
- use of or inability to use this website
- submission of enquiries through this website
- any third-party content linked from this website
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other matter which cannot be excluded or limited under English law.
Links to third-party websites
This website may contain links to third-party websites. These links are provided for convenience only. Flowpipe Plumbing LTD does not endorse and is not responsible for the content of any linked third-party websites.
Changes to these Terms
These Terms may be updated from time to time. The current version will always be available at flowpipe-plumbing.co.uk/terms/. Continued use of the website following any changes constitutes your acceptance of the updated Terms.
Governing law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of this website or these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
For questions about these Terms:
- Email: [email protected]
- Company: Flowpipe Plumbing LTD
- Company number: 17263847
- Registered in England and Wales